The terms and conditions of use (“Terms”) outlined herein govern the services provided by Wealthigo Analytics Private Limited (“the Company”) via the Wealthigo analytics website (URL: www.wealthigoanalytics.com) and the Wealthigo analytics mobile application (“the Platform”) operated by the Company. It is imperative that you read these Terms carefully prior to acceptance. By accepting these Terms, you affirm that you have read, understood, acknowledged, and accepted the Terms for accessing and using the Platform. The Platform facilitates your ability to view and access research reports and recommendations, including periodic buy, sell, and hold recommendations concerning securities, issued by SEBI-registered research analysts. We reserve the right to amend these Terms and any other applicable policies as necessary. Please ensure that you periodically review these Terms to stay informed about our policies.
For the purposes of these Terms, ‘You’, ‘Your’, or ‘User’ denotes any individual who has completed the registration process on the Platform and wishes to access the services provided. Conversely, ‘We’, ‘Us’, or ‘Company’ refers to Wealthigo analytics Private Limited, a company incorporated under the Companies Act of 2013, with its registered office situated at Flat no G2 , Anapathy street,Dhanalakshmi street ,Nerkundram, Chennai TN 600107 IN.
This document is recognized as an electronic record under the Information Technology Act of 2000 (“IT Act”), including the rules enacted thereunder and the provisions concerning electronic records in various laws, as revised by the IT Act.
1.Agreement to the Terms and Conditions
1.1 It is essential to thoroughly review the Terms before utilizing or registering on the Platform, or before accessing and viewing any materials, information, content, or services provided on the Platform. These Terms constitute a legally binding agreement between you and us. By engaging with the Platform, you consent to adhere to these Terms, our Privacy Policy, and our Disclaimer Document. Even if you merely visit the Platform or examine any of the services offered, you will still be subject to these Terms, the Privacy Policy, and the Disclaimer Document. Should you disagree with these Terms, the Privacy Policy, and the Disclaimer Document, you are prohibited from accessing or using the Platform.
1.2 In order to access or utilize the Platform, you agree to:
a. Provide accurate, truthful, current, and complete information about yourself as requested on the Platform; and
b. Regularly update your information to ensure it remains accurate, truthful, current, and complete.
1.3If you submit any information that is false, incorrect, outdated, or incomplete, or if we have reasonable grounds to believe that such information is false, incorrect, outdated, or incomplete, we reserve the right to suspend, terminate, or restrict your access to the Platform (or any part of it) at any time without prior notice. You acknowledge that the Company will not be held liable for any consequences resulting from any inaccurate information you provide.
1.4 We will gather and maintain your information, including your username, name, email address, and contact details, in an internal database. Based on the information you provide, you may receive login credentials for a specific account, which may include a username and password, guest identification, or any other identifier. You acknowledge that you are entirely responsible for maintaining the confidentiality of your account and for all actions taken through it. You are required to inform us immediately of any unauthorized use or security breach related to your account as soon as you become aware of such an incident, by contacting us at support@wealthigoanalytics.com. You must refrain from using false identities, impersonating others, or utilizing a username and password for which you do not have authorization.
1.5We maintain the authority to suspend or terminate your designated account on the Platform in order to adhere to relevant laws, or to comply with directives from a court of competent jurisdiction or any regulatory agency or government authority.
1.6To understand our policies and practices concerning the collection and utilization of your personal information, please refer to our Privacy Policy. It is understood and accepted by both parties that should you breach or fail to comply with the Privacy Policy, we reserve the right to take appropriate action in accordance with these Terms or relevant laws.
1.7By agreeing to these Terms and related policies, we provide you with a limited, personal, revocable, non-assignable, non-transferable, and non-exclusive license to utilize our Platform and its offerings. This license is intended solely to allow you to access the offerings on the Platform as explicitly permitted by these Terms and policies. You may not assign or sub-license your rights to use the Platform without our prior written consent. All rights not explicitly granted to you are retained by the Company.
1.8By agreeing to these Terms, you acknowledge that the information provided on the Platform is intended to assist investors in their decision-making process and should not be interpreted as a recommendation or solicitation for any investment or investment strategy. The User accepts that all investment or disinvestment choices made using the information available on the Platform will rely on their own assessment of their financial situation, and the User is accountable for verifying all information utilized in making investment decisions. The User recognizes that their investment choices are influenced by their individual investment requirements and risk tolerance, and the Platform simply serves as a venue for trading recommendations and strategies shared by SEBI-registered Research Analysts (“RAs”). The User is aware that any historical performance data presented on the Platform does not assure future results, and the effectiveness of strategies, trading recommendations, and research reports available on the Platform is subject to market risks.
2. Services Available on the Platform
2.1Users are able to access and examine research recommendations and reports that have been developed by SEBI-registered RAs using the Platform, which is a technology platform that the Company provides. These recommendations may include periodic purchase, sell, or hold recommendations that are provided by the RAs who have been empanelled. These recommendations are referred to as “strategies” and are carried out on the basis of a variety of characteristics. Therefore, it is hereby clarified that the offerings on the Platform do not in any way constitute investment advice (as defined by the Securities and Exchange Board of India (Investment Advisers) Regulations, 2013). Furthermore, we do not make any representations regarding the appropriateness of the recommendations that are hosted, issued, or displayed by the RAs on the Platform. It is strongly recommended that you speak with licensed financial advisers or any other individuals who are qualified and permitted to provide investment advice in order to receive expert guidance. In the limited function of a technology enabler, we participate in the process.
2.2Users have the option to receive trade alerts in relation to the strategies that are published on the Platform. Users will be notified about the issuing of a suggestion through email, SMS message, Whatsapp message, or a notification that is displayed on the Platform.
2.3We provide our users with the ability to automate the placement of trades through API integration with stock brokers that are signed up with our platform. This is done in order to make the execution of recommendations that are made on the platform easier. It is important that you are aware that the availability of APIs and their uptime may be impacted by technical reasons or circumstances that are beyond the control of the Company. Regarding the API integration with stock brokers that is made available to Users through the Platform, we do not make any guarantees, representations, commitments, assurances, or warranties.
2.4Users have the sole and total discretion to decide whether or not to opt for the trade automation feature, which is an optional add-on functionality that streamlines the trade execution process for users. The user has the ability to select for or opt out of such a feature. At any point in time, the User will be provided with the option to either halt or terminate the utilization of the trade automation capabilities. It is hereby specified that the Platform is not a trading terminal, and that transactions will be conducted in the User’s personal broking account, through the stock broker(s) that are pre-approved for use on the Platform’s trading platform.
2.5In the event that you choose to go with trade automation, you might be required to open a trading and/or demat account with the stock broker that is authorised to handle your financial transactions. Alternatively, if you already have an account with the stock broker, you might be asked to link that account with the Platform. We will not be a party to, or responsible for, any transactions executed by the User based on recommendations issued by RAs on the Platform, and/or for any dispute that may arise between You and the concerned RA or stock broker. You give your consent to the fact that all interactions, communications, and dealings that take place between you and the stock brokers will be separate and independent dealings.
2.6For full use, the Platform necessitates a connection to the internet that is reliable. For instance, the generation of notifications is tied to the system settings of the device on which the Platform is installed, and it is necessary for that device to be connected to the internet in order for the notifications to be generated. Users are required to guarantee that the device in question has a consistent connection to the internet in order for the capabilities to function as intended in order for them to be able to make advantage of the offerings that are accessible on the Platform. The Platform is offered on a “as-is” basis, and the Company does not make any representations or warranties of any kind regarding the ongoing and error-free operation of the Platform, as well as the strategy, information, content, or materials that are placed on the Platform. At any moment, we reserve the right to make modifications to the Platform, whether it be for the purpose of maintenance, upgrades, or any other reason. Despite the fact that we make every effort to keep the Platform running smoothly, we cannot guarantee that your usage of the Platform will be available at all times and will not be interrupted in any manner.
2.7Only through your stock broker are you able to engage in any and all transactions involving securities. It is important to keep in mind that the returns on any investment are susceptible to market risk. Before making any investments, you should thoroughly study all of the documents that are associated with the transaction and conduct an independent review.
2.8On the Platform, we may post indicative summaries, updates, commentary, analysis, and information relevant to a variety of events, developments, concepts, or principles. These summaries may be developed internally or sourced from outside sources. The content in question is presented solely for the purpose of providing educational information and should not be interpreted as investment advice, tax advice, recommendation or solicitation to buy, sell, or hold any securities, or as an advertisement, endorsement, or offer to sell any goods of any third-party businesses. All summaries, analyses, and information are historical in nature and are only provided for the purpose of illustration. Additionally, they are subject to change over the course of time. Occasionally, the information that is accessible through the Platform will be updated with new information. We reserve the right to remedy any errors or discrepancies in the date and information that is presented on the Platform, if any are observed or brought to our attention at any point in time, and we will not be held liable for any errors or discrepancies that may occur.
2.9You hereby agree that you will not seek to reverse-engineer, disseminate, copy, exploit, or represent yourself as an agent or reseller of the Platform or the services supplied therein, or any part thereof. Additionally, you will not circumvent, remove, degrade, or frustrate any of the contents of the services that are offered on the Platform. It is your understanding that you will not use or abuse the Platform for any illegal or unlawful objectives, or for the violation of any law or statutory regulation, including but not limited to fraudulent activities, money laundering, manipulative practices, and other similar activities. You are committing to refrain from carrying out or taking part in any activities that could potentially have a negative impact on the Platform or any other computer resource. This includes any acts that could compromise the security of data, cause disruptions to the server or software, or disrupt the network of any other individual.
3.Data protection and privacy protection
3.1It is possible that in order to take advantage of the services provided by the Platform, you will be required to create a user profile on the Platform and supply personal and financial information. This information may include, but is not limited to, your name, email address, gender, date of birth, contact information, documents, PAN card, and other information, including User Data. You understand that giving such information is required in order to make use of the services, and you agree that the information you provide must be correct and comprehensive. If the Company does not receive this information, it reserves the right to cancel or refuse any portion of the offering that is made available on the Platform. You are hereby granting the Company your express authorization to access, acquire, store, and utilize such data for the purpose of providing services through the Platform.
3.2In compliance with our Privacy Policy, we will collect, process, utilize, and disclose Your data to the extent that is required for the provision of the services that are available on the Platform.
3.3For the purpose of providing services on the Platform, enhancing the user experience, building user insights, analyzing data for the introduction of new services and features, and complying with any regulatory requirements, we may make use of the services and products offered by third-party entities, including our associate and affiliate companies, to the extent that we deem it necessary to do so. You are hereby agreeing, acknowledging, and granting Your agreement to Us to collect and share any information that you submit to third parties that we have hired. Please refer to our Privacy Policy for additional information regarding the use of your information as well as the rights that are available to you in regard to the information that we have gathered about you with our services.
4.The protection of intellectual property
4.1You acknowledge and agree that all of the content that is available on the Platform (including but not limited to software, text, images, graphics, audio, and video) is our sole and exclusive property. We, or our licensors, own all of the legal rights, title, and interest in and to the Platform, including any intellectual property rights that are present in the services (referred to as “Protected Material”), with the exception of any content that is provided by third parties.
4.2Without first obtaining our prior written permission, you are not permitted to copy, edit, reproduce, republish, transmit, post, distribute, use, or appropriate the Protected Material in any way. In the event that the Protected Material is used without authorization, it may constitute a violation of copyright, trademark, and other applicable laws, which may lead to criminal or civil penalties in accordance with the applicable laws.
4.3Without our specific authority in writing, you agree that you will not use any trademark, service mark, trade name, or logo of any company or organization in a manner that is likely to cause confusion about the owner or authorized user of such markings, names, or logos. This is a condition of your agreement.
4.4All information that is derived as a consequence of the services that are offered on the Platform will be owned by Us, and We will have the right to use such information in any manner that we deem appropriate. This is subject to the terms of our Privacy Policy. Additionally, you realize that the services that are accessible through the Platform may contain information that is classified as secret by Us, and that you are obligated to refrain from disclosing any such information without first obtaining prior written approval.
5.Content from a third party
5.1There is a possibility that We will make referrals to third-party material or connections to third-party applications and/or websites for the purpose of providing information or conducting business. These referrals may include entities/companies or individuals who have associations with Us. The products or services offered by any of these third-parties, as well as the accuracy of the content that is hosted on their application and/or websites, are not subject to our scrutiny or evaluation, and we do not provide any warranties in this regard. When it comes to the acts, products, and content of any such applications or websites that belong to third-party businesses, we do not take any responsibility or duty for them.
5.2When you visit the Platform, you might come across advertisements from third-party advertising businesses that are related to the products and services that they offer. In order to offer you with advertisements that are tailored to your preferences, these third-party organizations may utilize certain information, such as information about your visits to the Platform.
5.3You understand that all information, reports, images, data, text, logos, photographs, videos, audio clips, animations, written posts, articles, comments, software, scripts, graphics, themes, maps code, language and interactive features generated, which has been hosted on the Platform by third-parties, are the sole responsibility of the third party who has provided such content.
5.4Neither do we support the accuracy of the third-party content that is hosted on the Platform as part of the offers on the Platform, nor do we possess the intellectual property rights in regard to such material. You acknowledge that this is the case.
6.Secrecy at all times
6.1In accordance with our Privacy Policy, we will ensure that the confidentiality of your personal information is maintained. The value and significance of safeguarding your information is something that we, along with our associates and affiliated businesses, completely appreciate and acknowledge. When it comes to securing your information, we and our associate and affiliated businesses will act with the same level of caution that we do when it comes to protecting our own information.
6.2You accept that We and/or our associate/affiliated firms may be forced to disclose Your information with a third party in order to provide one or more of the offerings that are available on the Platform. This is because We are contractually obligated to do so. These third parties are obligated to maintain the confidentiality of your information and to use it solely for the purpose of providing the services to the extent that is required under the agreement with us and/or our associate or affiliated organizations.
6.3You acknowledge, consent, and agree that We may access, preserve, and disclose information connected to your designated account, if we are obliged to do so by law or if we have a good faith belief that such access, preservation, or disclosure is reasonably necessary to:
a. Put these terms into effect;
b. abide by the legal obligations that are in place either domestically or globally;
c. Provide protection for the Platform, its users, and the general public in terms of their rights, property, or personal safety; and/or
d. so as to comply with the provisions of the Privacy Policy.
7.Alterations to the Regulations
7.1All of our policies, including the Terms of Service, the Privacy Policy, the Disclaimers Document, and any other policy, are subject to change at any time, in our sole discretion, and without notifying you in advance. It is required that the Platform be updated with the amended or modified version of the information. Reviewing the same on a consistent basis is something that falls under your purview. By accessing and continuing to use the Platform, it is presumed that you have comprehended and consented to the changed version of the Terms, Privacy Policy, Disclaimer Document, and any other policy that is associated with the Platform. Furthermore, the services that are offered on the Platform may be subject to change at our discretion. We do not require your consent for such changes, nor will we be liable to you for any changes that may occur.
8.Termination of services
8.1You acknowledge and agree that We have the right to terminate, restrict, or suspend your access to the Platform at any time and for any reason, as well as block your future access to the Platform, or a portion of it, without prior notice and without any liability, in the event that We determine that you have violated the terms and conditions of these Terms or other policies. We may have other remedies available to us under the law or in equity, and these remedies are in addition to those remedies.
8.2We reserve the right to immediately suspend your designated account in the event that there is a suspicion of illegal or inappropriate behavior, regardless of whether or not the activity is suspected. It is possible to report any behavior that is suspected of being fraudulent, abusive, or unlawful to the authorities who are responsible for law enforcement.
9.Correspondence
9.1When you use the Platform or submit emails or other data, information, or communication to Us, you acknowledge and accept that you are communicating with Us electronically. You also consent to receiving communications electronically from Us on a periodic basis, as well as when it is necessary to do so.
9.2It is our intention to communicate with you through electronic mail, notices posted on the Platform, electronic records posted on the Platform, or on your mobile phone number, all of which will be considered to be appropriate means of providing notice.
9.3Furthermore, you hereby authorize and give consent to Us and our third-party service providers to send you, from time to time, a variety of information, alerts, SMS, messages, calls or commercial communications, and other communications of a similar nature on your registered mobile number. This is the case regardless of whether or not your number is registered with the National Do Not Call Registry or listed in the National Customer Preference Register. You also confirm that you are giving your consent to receive such communications, and that you will not hold us or our third-party service providers liable for any damages, nor will you file any complaints in accordance with the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or any other applicable regulations, including any amendments to those regulations, as may be applicable from time to time. In the event that you would like to terminate this service, please send an email to info@wealthigoanalytics.com or call our support line at +91XXXXXXXXX. This service will be automatically renewed on a monthly basis.
10.Reviews and Feedback
10.1You agree and accept that any creative ideas, suggestions, information, proposals, plans, Feedback and review, or other materials that you provide to us, whether online, via email, postal mail, or in any other manner (collectively referred to as “Feedback and review”), will be considered to be non-confidential, and that we reserve the right to use such Feedback and review in any manner that we deem appropriate, in any medium, without any restrictions.
10.2We may respond to, monitor, edit, or remove any Feedback and review that appears on the Platform that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or other rights, or that violates this Terms of Use. However, we are not obligated to do any of these things.
10.3In addition, by providing the Feedback and review , you make the following representations and warrants:
a. The Feedback and review and you provide does not include any material that could be considered secret or proprietary, including information about yourself or other third parties. You additionally agree that Your Feedback and review will not contain any material that is intended to be defamatory, unlawful, abusive, or obscene in any manner, nor will it contain any computer virus or other malware that could in any way damage the functioning of the services or the Platform.
b. Not only are you not permitted to use a fictitious email address, but you are also not permitted to pretend to be someone other than yourself or to mislead Us or any other parties regarding the origin of any Feedback and review. You alone are responsible for any Feedback and review that you provide and the accuracy of that Feedback and review. We are not responsible for any Feedback and review that you or any other third party may post, and we do not assume any obligation for such Feedback and review.
c. With regard to the Feedback and review , we are not under any responsibility of secrecy, whether it be written or inferred.
d. Regardless of the circumstances, you are not eligible to receive any form of compensation or reimbursement from Us for the Feedback and review that you provided.
e. On the basis of such Feedback and , we may, at our sole and absolute discretion, make any modifications or changes to the Platform, the content that is contained within it, and/or the services that are provided; however, we shall not be obligated to do so. Furthermore, in the event that We make any changes or modifications to the Platform, the content that is contained within it, and/or the services that are provided on the basis of any such Feedback and review, you will not have any rights or title (including any intellectual property rights) in such changes or modifications to the Platform, the content that is contained within it, and/or the services.
f. In light of the Feedback and review, you hereby give up any and all rights that you may have under the laws that are applicable in connection to any changes or alterations that the Company may make in relation to the Platform, the content that is contained within it, and/or the services that are provided.
11.Restriction of legal responsibility
11.1You hereby acknowledge that We, our subsidiaries, associate or affiliate companies, directors, officers, employees, consultants, representatives, agents, and partners shall not be held liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages that may be incurred by You, regardless of the manner in which they were caused or the theory of liability that may be applicable. Furthermore, we shall not be liable under any circumstances for damages that may arise as a result of, or in any way related to, your inability to access, or your difficulty in accessing the Platform due to any bugs, viruses, trojan horses, or other similar technologies that may be transmitted to or through the Platform by any third party, any loss of your data, or any claim relating to your data from the Platform.
11.2You recognize that third-party connections on our Platform may lead you to third-party websites, pages, or applications that are not associated with or affiliated with Us for any reason. We are not responsible for examining or evaluating the content or accuracy of such websites, pages, or applications, and we do not warrant, and will not have any liability or responsibility for any materials or websites or applications that are provided by third parties, as well as for any other data, information, products, or services that are provided by any third parties.
11.3There is a possibility that we will grant you access to tools hosted by third parties, which we do not monitor and over which we have no control. We provide access to such tools on a “as is” and “as available” basis, without any warranties, representations, or terms of any kind, and without any endorsement. You accept and agree that this is the case. We will not be responsible for any damages or losses that may occur as a result of or in connection with your utilization of these optional third-party tools. You should make sure that you are familiar with and approve of the conditions on which such tools are supplied by the relevant third-party provider(s) before using any of the optional third-party tools that are available on the Platform. Any use of these tools is solely at your own risk and discretion.
12.Compensatory payment
12.1You acknowledge and agree to release, defend, indemnify, and hold harmless Us, our subsidiaries, associate/affiliate companies, directors, officers, employees, consultants, representatives, agents, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to attorneys’ fees and costs) that may arise as a result of the following:
a. Your access to the Platform as well as your usage of it;
b. Your breach of any of the provisions contained within these Terms, the Privacy Policy, and any other policies that are applicable;
c. Your infringement of any and all rights of a third party, including but not limited to any and all rights to copyright, property, or privacy;
d. acts taken by third parties in connection with accessing or using our platform, regardless of whether those actions were authorized or not; and/or
e. Your breach of any and all laws that are applicable.
13.There are no warranties or disclaimers.
13.1You acknowledge and unequivocally consent to the fact that your use of the Platform is entirely at your own risk, and that access to the Platform is offered to you on a “as is” and “as available” basis.
13.2You are solely responsible for any damage to your computer system or other device(s) or loss of data that may occur as a consequence of downloading any material that is obtained through the use of the Platform. This includes any material that is downloaded or otherwise received through the use of the Platform.
13.3You should not rely on any representations or warranties made by us or any of our partner or affiliated organizations that:
a. The information that is displayed on the Platform is truthful, comprehensive, or up to date;
b. Your use of the Platform will correspond to the criteria that you have;
c. During your use of the Platform, you will not experience any interruptions, delays, security breaches, or errors;
d. It is guaranteed that any information that you get as a result of using the Platform will be accurate or reliable; and
e. It is guaranteed that any software that is delivered to you as part of the Platform will have any faults in its operation or functionality fixed.
13.4Unless otherwise specified in writing, we will not be liable for any damages of any kind that may arise as a result of the use of the Platform or the offerings that are available on the Platform or the contents that are contained therein. This includes, but is not limited to, damages that are direct, indirect, consequential, punitive, and consequential.
13.5Through the Platform, we might make available a variety of tools or analyses. Any output of such tools or analysis is only for informational purposes and should not be construed as investment advice as defined by the Securities and Exchange Board of India (Investment Advisers) Regulations, 2013. Neither should it be construed as tax advice, a recommendation, or a solicitation to buy, sell, or hold any securities. We make every effort to ensure that the information that is published on the Platform is accurate and full; however, you should not consider that we have verified the information in any way. We and the companies that we associate with or are affiliated with do not promise or ensure any certain performance, assured returns, or return on investment in any way. In order to complete any transaction, you should make your own investment decision independently, taking into consideration your risk profile, investment purpose, financial situation, and other relevant factors. We take no responsibility for the correctness of the outcome, regardless of whether it is accurate or not.
13.6Investing in securities exposes investors to a number of vulnerabilities, including those associated with the market. Before making a decision to begin investing, users are required to carefully read and comprehend all documents that are associated with investments. Before making any prospective investment choice, we strongly recommend that our users seek the guidance of a qualified professional concerning the unique legal, tax, and financial ramifications of any potential investment decision.
14. Notice / Correspondence
14.1You may get notification from us via email, letter, telephone, or any other method that we consider appropriate, and delivery will be made to the address that is listed in our records. If the communication or document is provided to you via email, it will be considered to have been properly communicated and delivered to you under the circumstances. On top of that, We may additionally publish notices of general nature that are applicable to You in a newspaper that is circulated in India, on the website of the Company, or on the Platform. However, we are not obligated to do so. The effect of such notices will be identical to that of a notice that is administered to you personally. At the address or email ID that is listed on the Platform, you are able to provide notice to Us in a variety of ways, including by hand, in writing, via email, through the mail, or through any other technological means.
15.waiver
16.1There is no possibility that the failure of either party to insist on the strict fulfillment of any provision of these Terms will in any way constitute a waiver of rights under these Terms.
16.Relative severity
16.1The validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired in any manner by such determination, and shall continue to be binding upon both the Users and Us. This pertains to any term, provision, covenant, or condition of these Terms that is determined to be void, invalid, illegal, or unenforceable for any reason.
17. Survival
17.1Notwithstanding the termination or rescission of these Terms, the provisions of these Terms shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination, or rescission, including Intellectual Property Rights, Confidentiality, Limitation of Liability, Indemnification, Disclaimers/No Warranties, Dispute Resolution, Governing Law and Jurisdiction. In addition, any provisions of these Terms that, by implication, are to survive the termination of these Terms will continue to survive such termination. The causes of action that have accrued to the parties previous to the termination of these Terms will not be abated in any way by the subsequent termination of these Terms.
18.Whole of the Agreement
18.1No other agreement, either written or oral, exists between us in relation to the subject matter of this agreement; these Terms constitute the entirety of the agreement between You and Us on the subject matter hereof. Under no circumstances will these Terms be altered, with the exception of a modification to these Terms that is made by Us in line with these Terms.
18.2These Terms, along with the Privacy Policy and the Disclaimer Document, as well as any other policies, notices, circulars, or other information that may be published by the Company on the Platform or our Company website and/or shared with You, shall constitute the entire agreement between You and Us regarding the Platform. This agreement governs Your use of the Platform and supersedes any previous agreements that Have been made between You and Us regarding the Platform.
18.3You acknowledge and represent that you have not relied on any representation, assertion, guarantee, warranty, collateral contract, or other assurance, with the exception of those that are outlined in these Terms and other rules.
19.Assignment or Transfer
19.1All of the rights and/or responsibilities that are provided to You in accordance with these Terms, including the right to use the Platform, are personal to You and cannot be assigned or transferred to any other person or entity by You. We reserve this right and in accordance with our sole and absolute discretion, we may assign, in whole or in part, the rights and obligations outlined in these Terms (or any part thereof) to any associated entity or to another entity in connection with a corporate transaction, any other commercial arrangement, or in any other manner. You may receive, at our discretion, an intimation of such assignment, which shall be binding on the Parties to these Terms. This intimation will be provided to you.
20.”Force Majeure”
20.1We shall not be liable for any failure on our part to perform any of our obligations under these Terms or those that are applicable specifically to our facilities if such performance is prevented, hindered, or delayed by a Force Majeure Event (defined below), and in such a case, its obligations shall be suspended for as long as the Force Majeure event continues. In the event that any transaction does not fructify or may not be completed, we shall not be liable.
20.1A “Force Majeure Event” is defined as any event that occurs due to a cause that is beyond our reasonable control. This includes, but is not limited to, the lack of availability of any communication systems, the presence of a breach or virus in the processes or payment or delivery mechanism, acts of God, civil commotion, strikes or industrial action of any kind, sabotage, fire, flood, earthquakes, explosion, computer hacking, unauthorised access to computer, computer system, computer data, computer network, and storage devices, computer crashes, malfunctioning in the computer terminal or the systems being affected by any malicious, destructive, or corruptive code or program, mechanical or technical errors/failure or power shut down, breach of security and encryption (provided it is beyond our reasonable control), and any other event that is beyond our reasonable control.
21.Restrictions
21.1Any claim or cause of action that arises out of or is related to Your access to or use of the Platform or these Terms must be filed within three (three) months from the time that such claim or cause of action arose, failing which it shall be forever barred. This is the case regardless of any statute or law that may be contrary to this provision, but only to the extent that the law permits it.
22.Mechanism for the Redressal of Grievances
22.1We are dedicated to addressing any and all complaints in a manner that is equitable, efficient, and productive in terms of cost. Via our Grievance cell, we work to address and resolve any concerns raised by our users.
22.2All complaints that are associated with the utilization of Platform are to be directed to Mr.XXXXX, who is referred to as the “Grievance Officer.” In the event that you have any complaints, please contact us by sending an email to info@wealthigoanalytics.com or by calling us at +91XXXXXXXXXX. Any complaint that you submit will be addressed by the Grievance Officer within forty-eight (48) hours of the officer receiving the complaint from you.
22.3A complaint or ticket number will be assigned to each and every grievance, and this number can be utilized to monitor the progress of the grievance during its lifetime. It is possible that it will take approximately one month from the day that the complaint was received when a grievance is resolved or resolved completely.
23.The resolution of disputes, the applicable laws, and the jurisdiction
23.1Both the interpretation and the application of these Terms will be carried out in line with the laws of India. It is agreed that any disputes that may arise as a result of these Terms will be exclusively subject to the jurisdiction of the courts and tribunals located in Chennai.
The parties are obligated to make every effort to reach a mutually agreeable resolution to any disagreement that may arise in relation to the interpretation, performance, termination, or any other aspect of this Agreement.
Within fifteen (fifteen) days of one party delivering a written notice of the dispute to the other party (referred to as the “Dispute Notice”), if the parties are unable to reach a settlement between themselves through consultations, then the matter in question will be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended or restated from time to time.
24. Details Regarding Contact
In the event that you have any inquiries regarding these Terms, please contact us at info@wealthigoanalytics.com.