Wealthigo Analytics Private Limited (“We,” “Us,” or the “Company”) is a technology company that was formed under the Companies Act of 2013. It runs the “wealthigoanalytics” platform, which can be accessed through the website (URL: www.wealthigoanalytics.com) and the wealthigoanalytics mobile app (“the Platform”). This platform makes it easier for people to find research recommendations and reports from SEBI-registered research analysts.
The Company and/or its affiliates may collect and use some of your information while you are using the Platform in order to keep the services on the Platform up to date and better. We are very serious about keeping any personal information you give us over the Platform safe, and we have taken all possible steps to make sure that any User information stays private.
This Privacy Policy (“Policy”) is here to tell you what kinds of information we collect, how we use it, and what steps we take to keep it safe.
1.Overall
1.1For the purposes of this Policy, “You,” “Your,” or “User” means any real person who has signed up for or registered on the Platform, or who has started the process of registering on the Platform and wants to use the services provided on the Platform. This Policy only applies to people who use the Platform and the information or data that is collected directly from them. If you see a capitalized word in this Policy that isn’t defined, it means what it does in Our Terms and Conditions of Use (“Terms”), which you may read at https://www.wealthigoanalytics.com/terms-of-use.
1.2This Policy tells you exactly who is handling your data, how and why it is being handled, and what rights you have when you provide them access to the Platform’s offers.
1.3Before you agree to this Policy, you should read the terms carefully. The Information Technology Act, 2000 says that this Policy is an electronic record and doesn’t need a physical, electronic, or digital signature. You agree to the Terms and this Policy by clicking “I agree” or by accessing or using the Platform and/or having accessed the offerings available on the Platform. You also agree that you have read, understood, acknowledged, and accepted the terms of this Policy. By doing so, you give us and our associate/affiliate companies permission to collect, share, process, use, store, and disclose your Personal Information and Non-Personal Information as described in this Policy. Please be aware that this Policy does not cover information given outside of the Platform, and we are not responsible for it. The Company is free to use, collect, and share User information that is already available to the public, and this Policy does not stop them from doing so.
1.4We may change the terms of this Policy from time to time. Please read the terms of this Policy from time to time to make sure you are up to speed on the most recent edition. Please do not use or access the Platform if you do not agree with the provisions of this Policy, the provisions, and the Disclaimer Document.
2. The kinds of information we might get from you
2.1We and our partner companies may collect, receive, share, process, use, and store your information as needed to give you access to the services available on the Platform, improve the user experience, create affluence scores/user insights, analyze data to come up with new services and features, and comply with any regulatory and contractual obligations.
We might collect, receive, share, process, utilize, or store the following information about you and the device you use to access the Platform.
2.2″Personal Information” is any information that we have access to directly or indirectly that could be used to identify you or confirm your identity. This information contains things like name, contact information, and facts about correspondence.
“2.3Non-Personal Information” is any information that can’t be utilized to find out who someone is when they are using the Platform. This information comprises the person’s IP address, browser type, time zone setting, login information, and the name of their internet service provider.
2.4We and our partner companies may collect, receive, distribute, process, use, and retain the following types of data and information in order to serve you through the Platform:
Types of Data Information Processed
a.Personal Details: Full name, title, age, user ID, gender, nationality, and date of birth (DOB).
b.Contact Information: Your email address, phone number(s), permanent, current, and postal address, state/city of residence, country, and PIN code.
Identification Information:
c.Know Your Customer (KYC) documents that include all forms of identification and proof of address, a photo, a Permanent Account Number (PAN), a signature, an email ID, job data, and so on.
d.Transactional Information: Identifiers and details of transactions made on the Platform, including the mode of payment, location, date, currency, and amount of the transaction, whether the payment was successful, and any other information that You give Us directly or indirectly or that other third parties give Us. We also keep track of things like the amount spent, the details of the other party, the beneficiary, the account balance, the transaction ID, and the date and time of the transaction. We may also keep track of your income, lifestyle levels, and how you use our service.
e.Usage and Technical Information: IP addresses, application, device or browser type, versions and configurations, operating systems, device brand and model, time zone setting, geo-location information, content, unique identifiers associated with your device(s) and pages that you access on the Platform, the dates and times that you visit the Platform, and the paths that you take.
f.Investment Information: This is information regarding your investments.
2.5By registering on the Platform, filling out forms, surveys, or online applications, or continuing to use the Platform, you agree to let us get information from you. You commit to give Us accurate, verifiable, and up-to-date information whenever it is needed. We might also get Personal Information from you when you contact customer support or any other way, or if you need help with something linked to law enforcement or investigations.
2.6Please note that when you use the Platform or get in touch with us, we may use cookies and other technologies to gather information and remember your online preferences. This is to make it easier for you to navigate the Platform and/or to save user settings. Cookies are little data files that can be put on your computer as an anonymous tag that identifies your computer but not you. They can hold non-personal information like your browser, operating system, and clickstream data. Cookies have unique ID numbers, but they do not keep your personal information.
2.7You agree, acknowledge, and give Us permission to collect Non-Personal Information about how you use the Platform and/or automatically as you move around the Platform. This includes information like your IP address, browser type, operating system, access time, anonymous usage data, and so on. We do this to keep an eye on and improve the quality of Our services and software and make Our Platform more useful for You. We might hire third-party service providers to gather and process this Non-Personal Information to assist Us look at what people do online, like how many visitors come to the Platform and what they do there. To that purpose, we may let these service providers use cookies or other technology to do these things. The main reason we collect the information above is to make sure our services are good and to make your browsing experience better.
2.8If you have agreed to share your information with Us, you agree, recognize, and give Us permission to get your information from third-party sources to the extent necessary to, among other things, make it easier for users to access services on the Platform and improve their experience. This information will include details about your brokerage account, transaction history, profit and loss statements, and other things related to the Platform’s optional trade automation feature.
3.Why and how we use your data
3.1We understand and recognize the importance of protecting your personal and non-personal information, and we promise to only use it for the purposes you intended. This Policy allows us to collect, receive, share, process, use, and store your personal and/or non-personal information in order to give you access to the different offerings on the Platform, improve the user experience, manage our relationship with you, build affluence scores and user insights, analyze data to introduce new products and features, and as may be necessary to meet any legal and contractual obligations, which may include:
Making it easier to go to the different things that are available on the Platform, such as:
I. Setting up Your designated account and making it easier for Your transaction instructions to be processed, which You can do through Your designated account on the Platform if You wish to use the trade automation function (“Transaction Instructions”).
ii. Keeping track of your transaction instructions, transactions, and assets, as well as providing you reminders, alerts, and notifications, among other things.
Verifying your identification and registering you as a User so that you can use the Platform’s offers.
Answering your questions, addressing your concerns, and helping you if you run into any problems when using any of the services accessible on the Platform.
Making your time on the Platform easier and more personal.
Letting you know how things are doing with your access to the Platform’s offers and any problems that come up, as well as how they are being fixed.
Sending you emails and other notifications about offers, surveys, newsletters, events, and other promotional materials.
Keeping track of, analyzing, and updating information about how you use the Platform.
Doing research, planning, and statistical analysis to make it easier to run services on the Platform and/or add new goods or features to the Platform.
We do analytics to make our products better, make our platform safer, make our advertising and promotional activities more effective, and make our platform better.
Taking care of our infrastructure, making the Platform and business operations safer, and following our own rules and standards.
Following all laws, rules, regulations, orders, instructions, requests, and directives from any authority, such as the government, tax authorities, law enforcement, or other authorities.
Making sure that commitments owing to us are met.
Talking to our partner or affiliate firms about the goods or services you may have gotten through us.
Letting our partner or affiliate companies talk to you about the items or services you may have gotten from us.
Using Your information in other ways that are allowed or required by law or with Your permission.
Stopping, finding, and looking into any possible illegal or forbidden actions.
Cookies collect information that helps Us track, analyze, and understand Your patterns. This lets Us see where things are going wrong (like delayed reaction time on the Platform) and make Your interactive experience better by changing our design, features, and functions.
You agree to and understand what we are asking for:
To share or receive your personal or non-personal information with or from our partner or affiliate companies or any third-party entities for purposes that are directly or indirectly related to the services provided on the Platform, under a lawful contract. These purposes include improving the user experience, building user insights and affluence scores, outsourcing relationship management tasks, analyzing data to introduce new products and features, allowing our partner or affiliate companies to communicate with you about their products or services, and as may be required to comply with any regulatory requirements and contractual obligations.
We may share your personal and non-personal information with the companies we plan to merge with or the companies we may buy or be bought by, as long as it is allowed by law and makes business sense. In this case, we will require that the new company or the company we buy or merge with follow this Policy with respect to your personal information.
We can share your personal information if we have to with government or legal authorities, to comply with a court order, or to protect our rights, the rights of other users, or any other person or property. We also have the right to share your information if we need to look into, stop, or take action against any illegal activities, suspected fraud, violations of the Platform’s rules, or as required by law.
We will never sell or trade your personal information without your clear, voluntary, and informed consent, and we will never use your personal information for any illegal purpose or one that you have not given us permission to do. We can still share your information with third-party companies and associate/affiliate companies that help us provide services on the Platform, such as data processing, maintaining technical infrastructure, platform analytics, customer support, business support, processing payments, conducting research and surveys, and more. Please keep in mind that a third party’s use of Your information is subject to confidentiality agreements, and We only release the information that is necessary to accomplish the goal. You acknowledge that we are not responsible for what third parties do or don’t do when you give us the information. We may share Non-Personal Information with other parties for marketing or advertising reasons, nevertheless.
4.Other Sites’ Links
4.1The Platform may have links to third-party ads, websites, apps, products, services, or electronic communication services (“Other Websites”). These Other Websites are run by third parties and are not controlled by, affiliated with, or connected to Us unless the Platform says so. If you interact with any material on the Platform that is provided by these third-party companies, they may employ cookies and tracking technology. We will, however, try to find these cookies before they are utilized so that you can choose whether or not to accept them.
4.2We are not responsible for any kind of communication that you get from a third-party website. We don’t say anything about the privacy policies or practices of these third-party websites or the terms of use for these Other Websites. We also don’t control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photos, graphics, videos, messages, or other materials on these Other Websites. We do not support the Other Websites, the website’s supplier, or the information on those Other Websites just because they are included or not. The privacy policies of those Other Websites will control how they use the information you give them. Before you use such websites, it is a good idea to read their privacy policies.
5.Keeping Data
5.1Even if this Policy says otherwise, we may keep your personal and non-personal information for as long as we need it to carry out the reasons for which we collected it. We may preserve your personal and/or non-personal information to meet our legal (contractual, statutory, or regulatory) duties for record-keeping, audit accounting, and/or compliance reporting. We may also keep your personal and/or non-personal information to keep an eye out for, find, and stop fraud. We will delete your personal information if you withdraw your consent or if you terminate or deactivate your account with us within a reasonable amount of time, unless any applicable legislation requires us to keep it. We will also try to get Your Personal Information deleted from the systems of any third parties that have processed it, unless the law requires that processing to happen.
6.Your Rights
6.1We want to help you with your requests about how we handle your information and your right to change or take back permission for us to process, use, store, or share your information. You have the following rights under this Policy and the law:
a.You can see the personal information we have collected and processed about you, get a copy of it in a portable (machine-readable) format, or ask us to send it to someone else.
b.Please give me the details of how Your Personal Information has been processed, including the names of any third parties who have received it and a description of the Personal Information that was shared, as required by this Policy.
c.Check, fill out, fix, or change the Personal Information we have on file for you.
d.You can take back your permission for us to collect, receive, distribute, process, use, or keep your personal information that you gave us to access the information on the Platform. This will stop any further processing of your personal information, as long as you follow the rules in this Policy. You can also refuse to give your permission before your personal and non-personal information is collected and processed. If you don’t want us to collect and process your personal and/or non-personal information, please let us know. We may not let you use the Platform or any services for which we collected the above information.
e.Please let us know if you want us to erase your information. You do, however, understand that deleting some information may affect your ability to access the offerings on the Platform. If the information you delete is in a category that is required to access the offerings on the Platform, you may lose access to the Platform altogether.
6.2You can use any of the rights listed above by sending an email to info@wealthigoanalytics.com. You can also contact Us with any questions or issues you have about this Policy, including how We handle Your Personal Information.
6.3You know that these rights may not always apply. For example, if we are legally or otherwise required to process, keep, share, or disclose your personal and non-personal information. This could also make it harder for us to give you access to the Platform, which could mean that you can’t use the services accessible on the Platform anymore.
7.Safety Measures
7.1We use the right software to protect the confidentiality of your personal information while it is being sent. This software encrypts the information you enter. Secure servers and data centers hold this encrypted information. We also make sure that only a small number of workers who work in the data center and have physical access to these computers are involved in managing them. We also use cutting-edge security technologies to keep people who aren’t supposed to have access to our computers from getting to them.
7.2We have also put in place information security programs and policies that include managerial, technical, operational, and physical security measures that are in line with industry standards and the law. These programs and policies protect the information you give us from being accessed, used, changed, damaged, destroyed, disclosed, or impaired without your permission. We may also use reasonable extra or different methods from time to time to make sure that Your Personal Information is safe and private on the Platform.
7.3We can’t guarantee the safety of any information you send us because no data transmission over the internet is completely safe. Also, we don’t guarantee the safety of any information that you send or share on the Platform; you do so at your own risk.
8.Information Disclaimer
8.1You are responsible for making sure that the Personal Information you give us and our partner firms is accurate, true, correct, and complete. This information is needed to give you access to the services available on the Platform. You agree to protect and defend Us and our partner companies from any claims that come up because of the inaccurate, false, or misleading Personal Information you give us and our partner companies. If your personal information changes, you must fix, delete, or update it by making the necessary adjustment on the Platform or by contacting us at info@wealthigoanalytics.com.
9. Changes to this Policy
9.1We can amend, add, or take away parts of this Policy at any time and for any reason. If we make any modifications to this Policy, we will let you know on the Platform. Please check back on the Platform from time to time to see the most up-to-date information on how we protect your privacy. Changes that are posted take effect right away, unless otherwise noted. If you keep using the Platform or accessing the offerings offered on it, you agree to the modifications to the revised Policy. If you don’t agree with the modifications, though, please don’t use the Platform or take advantage of its features or provide us your personal information. Instead, please email us to let us know that you disagree. After that, once the Company confirms, your access to the Platform will be blocked.
10.Getting in touch with us
You can write to Our Grievance Officer (XXXXXXX) at info@wealthigoanalytics.com if you have any complaints about how Your rights are being exercised in relation to the Personal Information You provide, or if you have any feedback, questions, or concerns about the collection, processing, use, disclosure, or security of Your Personal Information.